Working with residents, businesses, the voluntary and community sector, Northumberland Communities Together (NCT) will support those who need it this winter and beyond. 
 
Set up at the start of Covid-19, Northumberland Communities Together has continued to support communities in the county. The team helps residents access services and advice that will support them with rising costs, keeping warm and well and their mental health and wellbeing. 

 
The NCT Response Hub is available 7 days a week. 
 
Council Leader, Councillor Glen Sanderson, said: “Our residents are facing challenging times and the pressures of rising costs will be a cause for concern for many. 
 
“I want to assure them support is in place to help. Our Northumberland Communities Together Response Hub can help signpost to much needed advice and guidance. 
 
“As a council we are doing all we can to access grants available to us to help our residents such as the Household Support Fund, but in the meantime, I urge anyone who is struggling, worrying or simply wants to talk to someone about their situation to get in touch with the team.” 
 
Northumberland Communities Together works with a wide network of community spaces, places and people across the county. The county’s network of community spaces offers a warm welcome where residents can pop in, get a hot drink and have a chat. Details of these are available on the council’s website. 
 
Alternatively, phone the Northumberland Communities Together response hub on 01670 620015 between 9am to 6pm, 7 days a week or email NCT@northumberland.gov.uk 
 
If it is urgent and someone needs immediate support, help or protection ring the emergency response line OneCall on 01670 536400 – 24/7, 365 days a year. 
 
The council has also pulled together trusted advice and information, helping with the financial support available and bringing people together in their local communities to stay warm and well this winter on its website www.northumberland.gov.uk in a designated Cost of Living hub. 
 
Residents will find information to support them, their family, friends, and neighbours, with the cost of living including payments that they may be eligible for and who to contact for support.
 

Northumberland’s customer contact centres can also help in sharing this information in a non-digital format.